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Why Slow Websites Lose Louisville Customers

A site that feels quick on office fibre can be unusable in a stone basement or a driveway in March.

Where the page actually gets opened

Not at a desk. In a stone basement under an Old Louisville Victorian, or standing in front of an air handler that has just given up.

That is where your page is actually measured. Eight seconds in an Old Louisville basement and the company with the bigger yard sign has already taken the job.

What a builder quietly includes

A builder cannot know which features you will use, so it sends all of them. A handful of heating and air company pages ends up carrying a layout engine, an animation library, and icons nobody placed.

Going live strips none of it out. Everybody who lands on your air handler page keeps paying for the parts you never touched, indefinitely.

Website displayed on a laptop

Photographs straight off the handset

Straight off a phone, one photograph runs four to eight megabytes. A ten-image gallery asks somebody in an Old Louisville basement to pull down fifty.

Resized properly those ten come to roughly four hundred kilobytes and look no different. For a Louisville heating and air company nothing else pays off this well.

Everything somebody bolted on

Chat tab, rotating reviews, discount overlay, booking iframe, analytics tags, cookie notice. Each rings a different company before your heating and air company page is allowed to finish loading.

In an Old Louisville basement they give up one after another while your customer watches empty grey boxes. Almost none of them earn back the delay.

Typefaces that hide your own words

Four font files usually means your sentences stay invisible until the last one lands, and out on an Old Louisville basement that is a long wait. What the visitor gets is a white screen indistinguishable from a site that has fallen over.

Two weights, hosted on your own domain, words showing in a fallback from the first frame. Nobody in this city has ever picked a furnace company for the lettering.

Check it honestly

Turn the wifi off, get yourself to an Old Louisville basement, and load your own homepage while the worst pollen count in the country is going on.

Three seconds should cover reading the first line and finding the number, even with the worst pollen count in the country going on around you. If it does not, something has to come off the page.

Want a straight read on your own site? Send us the address and we will tell you what we see, hire us or not.
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